Quality 

 

Consistently NHS Confederation members identify quality and safety as one of their top strategic priorities.   

The focus on both quality and the empowerment of patients in the Government's Equity and excellence: liberating the NHS white paper is welcome and has been a familiar theme of policy documents over the last 20 years. The problem has always been how to convert rhetoric into reality and how in this new policy to reconcile the objectives of putting patients at the centre of services and empowering professionals.  

At the same time as this policy is unfolding, the change in the financial climate presents an immediate challenge for everyone to be more innovative and efficient in the way quality is pursued. How to maintain and improve quality within constrained health service resources has become an even more important question. 

New Summary Hospital-level Mortality Indicator

The Information Centre launched a new Summary Hospital-level Mortality Indicator (SHMI) for non-specialist acute trusts on 27 October 2011. ... more

Quality Accounts

All providers of NHS services are required to produce and publish an annual Quality Account, which is a report about the quality of services they provide. ... more

Delivering excellent patient experience

In his NHS Next Stage Review work former health minister Lord Darzi mandated a system-wide focus on quality which he defined as consisting of clinical effectiveness, patient safety and patient experience.... more

Patient and public engagement

Engaging with patients and the public strengthens accountability and helps NHS bodies develop a relationship of trust and confidence with their local communities. It plays a significant part in improving both the quality of care and health outcomes.... more

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Contacts

Frances Blunden
Frances.Blunden@nhsconfed.org

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