12 / 1 / 2017 4.23pm
A spokesperson for the Welsh NHS Confederation said: “Unscheduled care services, including
A&E departments, across NHS Wales continue to be extremely busy. Staff are
working incredibly hard to make sure patients are receiving the care and
treatment they need and it’s important that we recognise these efforts.
“There are a
number of challenges in meeting high levels of demand, especially during winter
months where many of the patients who require care, treatment and support have
increasingly complex needs. The most significant issue is not the always
numbers of people presenting at emergency departments but the complexity and
severity of conditions of those admitted, the ability to transfer patients
safely from hospital to their place of residence and to prevent readmission.
“Local Health Boards and Trusts have developed and are implementing
their winter plans so they are as well-equipped as possible to meet these
challenges. A key part of this is working
with partners, particularly social care, to help manage increases in demand.
members will continue to work hard to meet people’s needs throughout the winter
period and beyond. During this time we would also encourage people to work
with us, where possible, by choosing the right service when they are unwell,
making use of the Choose Well website, minor injury units, GPs,
pharmacies or NHS Direct Wales, and
only dialling 999 or visiting A&E when it is an emergency.”