‘The patient will see you now: putting patients at the heart of healthcare’ is one of several sessions slated for the NHS Partnerships Summit
The session will explore a range of issues, including patient choice, personalisation and the role patient representatives can play in designing NHS services.
Patient leader and self-management coach Anya de Iongh will form part of the panel of speakers. Ahead of the summit, we asked her why she believes partnerships are important in providing a high-quality service to patients. Here’s what she told us.
‘I notice skills and conversations, not corporate logos’
“As a person with several long-term conditions, I both need and want care and support that helps me manage my health and wellbeing. I don’t often look at the corporate logo on the name badge of clinician or professional delivering that support. But I very much notice the skills and conversation we have.
“That conversation, at different times, covers my physical health but also my emotional wellbeing and practical day to day impact of it all. Different organisations and their respective cultures are better at different aspects of that.
‘People exist in communities and local groups’
“I am really lucky in my role in Dorset supporting other people with long-term health conditions to self-manage, in that I work in a partnership of an NHS trust and a third sector organisation. There are sometimes clashes of those cultures, but the benefits far outweigh that – for us and the people we support.
“People with health conditions don’t just exist in hospitals and clinical buildings, but in communities and local groups, so it’s only right that organisations from those communities can play an active and integral role in supporting health and wellbeing.”
Anya will appear alongside James Sanderson, director of personalisation and choice at NHS England and Baroness Julia Cumberlege CBE at the summit on 22 November in London.
Partnering for success
The event, the NHS Partners Network’s
flagship conference, will explore how traditional divides in the health and care sector can be broken down further in the best interests of NHS patients.
It will feature keynote addresses from Jim Mackey, the head of NHS Improvement, and NHS England’s national director for commissioning operations and information, Matthew Swindells.
Bringing NHS leaders and commissioners together with independent providers of NHS services, the one-day conference will also consider themes including leadership, technology and workforce.
To be part of the action, head to the event page
and book your place.