NHS partners network

What do patients really want?

Anya de longh

‘The patient will see you now: putting patients at the heart of healthcare’ is one of several sessions slated for the NHS Partnerships Summit next month.

The session will explore a range of issues, including patient choice, personalisation and the role patient representatives can play in designing NHS services.

Patient leader and self-management coach Anya de Iongh will form part of the panel of speakers. Ahead of the summit, we asked her why she believes partnerships are important in providing a high-quality service to patients. Here’s what she told us.

‘I notice skills and conversations, not corporate logos’

“As a person with several long-term conditions, I both need and want care and support that helps me manage my health and wellbeing. I don’t often look at the corporate logo on the name badge of clinician or professional delivering that support. But I very much notice the skills and conversation we have. 

“That conversation, at different times, covers my physical health but also my emotional wellbeing and practical day to day impact of it all. Different organisations and their respective cultures are better at different aspects of that. 

‘People exist in communities and local groups’

“I am really lucky in my role in Dorset supporting other people with long-term health conditions to self-manage, in that I work in a partnership of an NHS trust and a third sector organisation. There are sometimes clashes of those cultures, but the benefits far outweigh that – for us and the people we support.  

“People with health conditions don’t just exist in hospitals and clinical buildings, but in communities and local groups, so it’s only right that organisations from those communities can play an active and integral role in supporting health and wellbeing.”

Anya will appear alongside James Sanderson, director of personalisation and choice at NHS England and Baroness Julia Cumberlege CBE at the summit on 22 November in London. 

Partnering for success

The event, the NHS Partners Network’s flagship conference, will explore how traditional divides in the health and care sector can be broken down further in the best interests of NHS patients.

It will feature keynote addresses from Jim Mackey, the head of NHS Improvement, and NHS England’s national director for commissioning operations and information, Matthew Swindells.

Bringing NHS leaders and commissioners together with independent providers of NHS services, the one-day conference will also consider themes including leadership, technology and workforce.

To be part of the action, head to the event page and book your place.

Latest Tweets

Latest Blog Post

More must be done to tackle the health inequity of homeless people at the end of life | Dr Caroline Shulman

14 / 8 / 2017 11am

Significant changes are needed to improve the coordination of care for homeless people and ensure they have equitable access to palliative care, writes Dr Caroline Shulman. Innovations in London and Canada offer ways forward.

Why Register?

Great reasons to register with NHS Confederation

  • Personalise your website
    Select topics of interest for recommended content
  • Bookmark useful pages
    Quickly and easily find what you need
  • Comment and recommend
    Rate and share content with colleagues
  • Plus, for our members
    Access member-only resources and tailor member benefits and services

Sounds great, what next?

Register Now

Not now, I will register later

Log In

To book events and access member only content you need to register with us.  This only takes a moment via our registration page. If you have already registered login using your email address and password below.