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Help, I need somebody... Putting patients at the centre of care

SAVE ITEM

03 / 06 / 2013

The independent sector and the NHS have had a close relationship for many years. This has benefitted patients and saved the taxpayer significant cost.

This briefing highlights the experiences of some of the independent sector organisations that have looked hard at the total package of care they provide in order to ensure they continue to meet the changing needs and demands of their patients.

This briefing examines what makes the difference between good and outstanding, and share key findings from the independent sector. Some of the experiences seem obvious, while others are completely unexpected.

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