14 / 06 / 2016
Staff at Harrogate and Rural District Clinical Commissioning Group (CCG) identified that local care home residents had twice the number of GP visits as other patients of a similar age. Many of the requests for visits were chaotic and unplanned, and could have been avoided and the problem more appropriately managed.
GPs had a small number of care home patients across a large number of facilities. This was an inefficient way of working which impacted on the quality of relationships between doctors and care home patients.