14 / 06 / 2016
Staff at Yorkshire Ambulance Service NHS Trust were receiving high numbers of 999 calls from those experiencing a mental health crisis. In addition, ambulance crews often identify mental illness or substance misuse issues in those they see.
These patients may never have sought support for their problems, and so ambulance clinicians may represent their only route to treatment. In the past, staff had few referral choices in either of these situations.
Yorkshire Ambulance Service NHS Trust has introduced a number of initiatives to bolster care for those with mental illness or substance misuse issues.