Care quality

doctor and patient

Our work supports you to improve quality and understand the latest developments and initiatives set out by the Department of Health and health regulators.

Over the course of this year, our work will consider:

  • The development of a model for rating NHS trusts' use of resources by NHS Improvement and the Care Quality Commission (CQC), which is to be piloted initially in the acute sector.
  • The development of the ‘single shared view of quality’ – consideration of how quality should be defined consistently across the NHS and the information that could be supplied by providers and commissioners that would have the most significant impact.
  • Learning from other countries in Europe about a range of initiatives to drive quality improvement and culture change.
  • Examining how variations in care quality can be alleviated.
Learn more about our work to improve care quality, regulation and inspection in the sections below.

make a difference postcard

Key initiatives

From balancing decisions on finance and quality, to improving urgent care for older people, we work with you to make a positive difference to the quality of care patients and communities receive.

Hospital corridor

CQC inspection and regulation

By June 2016, all NHS trusts and foundation trusts should have been subject to the Care Quality Commission's new inspection model. Discover how we're helping to make inspection and regulation work for you. 

silouet people

Culture change

To support your efforts to transform organisational culture, we will be exploring the learning from European health systems and considering the lessons for health and care services.

Change cartoon

Reconfiguration

Resources to help you communicate why services need to change – and the benefits of doing so.

man in a wheelchair

Francis Inquiry

The Francis report provided a detailed analysis of what contributed to serious failures in care at Mid Staffordshire NHS Foundation Trust. 

Related News

Dickson: Quality of care more important issue than provider

The chief executive of the NHS Confederation has stressed the need to focus on quality of care rather than what type of organisation is providing it.

View article

Northern Ireland and the EU exit

Read the key discussion points from our roundtable event, where senior health and care representatives from Northern Ireland and the Republic of Ireland shared the specific challenges they face following the UK’s vote to leave the European Union.

View article

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Latest Blog Post

Speech, language and communication needs: a high priority for your services? | Rob Webster

22 / 3 / 2017 2.30pm

Next year marks ten years on from a government review into services for children and young people with speech, language and communication needs (SLCN). NHS chief executive Rob Webster, who leads a trust which delivers SLCN services, reflects on progress over the past decade and what needs to happen next.

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