Improving interface working – communications toolkit

Applications are now closed for our ten-month interface improvement programme, starting on 29 April 2024.

The programme aims to support primary and secondary care organisations to deliver solutions-focused interface working in local areas.

This page contains everything you need to promote applying to the programme, including social media and newsletter assets and copy for your social media and email communications.

Why is the programme needed?

As pressures and demands continue to increase for both primary and secondary care, there is a need for teams to work together on shared issues and improve the overall interface between the two sectors. Nationally, figures suggest six million appointments a year, worth more than £200 million, could be saved by tackling interface issues.

What will participants learn?

Working as part of a dedicated cohort of colleagues, those successful in joining the programme will be supported to co-create and design innovative approaches to overcome challenges around interface working between primary and secondary care. This will be done primarily through a series of virtual learning sessions and webinars.

How much does it cost?

Teams applying to be part of the initial collaborative will be able to apply for free, while subsequent cohorts and those taking place next year will be subject to a charge.

More information and eligibility criteria is available on our website.

Spread the word

Share details about the programme within your network and organisation.
Use the example copy and assets below across bulletins/newsletters, social media, intranets and other communications channels.

- The improvement collaborative is open to all teams and staff working in primary and secondary care organisations.
- Applications for the first cohort is now open and closes on 22 March 2024. Applicants must outline the problem they want to improve through interface working.
- All sessions are delivered remotely over the course of a ten-month period.
- The programme is a safe space to collaborate, for peer learning, and to carry out improvement to local interface problems.
- The cohort will gain the tools to tackle complex problems that impact on patient care, guided by a range of resources, publications and webinars, as well as improvement methodology to apply learning locally.

Long copy
NHS Confederation launches primary and secondary care interface improvement programme
Interface working across primary and secondary care is vital for good patient outcomes and experience, and for reducing unnecessary waste. The NHS Confederation’s Acute Network and Primary Care Network have launched a new ten-month improvement programme to support individuals who work in primary and/or secondary care to come together to form teams. These teams will then be empowered through improvement methodology to tackle a common interface problem they are facing in their local area.
- The first year of the programme is free to join and open for applications until 22 March.
- Early submission is encouraged to avoid disappointment.
- The improvement programme begins on 29 April 2024.
- Find out more about the programme and view the application form on the NHS Confederation’s website.
Short copy
NHS Confederation launches new interface improvement programme
The NHS Confederation has launched a new ten-month improvement programme to develop solutions through the interface between primary and secondary care. Learning will be delivered by the NHS Confederation and ambassador clinical roles as well as a variety of guest speakers. Applications are now open until 22 March 2024 for teams to join the first cohort for free.
Find out more about the programme and view the application form on the NHS Confederation’s website.
Post one
The NHS Confederation has launched a new improvement programme which aims to support primary and secondary care organisations to deliver solutions-focused interface working in local areas.
Teams applying will be funded for free. Find out more about eligibility and how to apply today.
Post two
Are you and your organisation facing a problem which can be improved through interface working between primary and secondary care?
Applications are open until 22 March for a new ten-month programme, supporting a cohort of colleagues to collaborate, learn and share practice with peers across the country who want to achieve the same outcome.
Find out more and apply today via the NHS Confederation website.
Post three
The NHS Confederation’s new improvement programme has landed.
As pressures and demands continue to increase for both primary and secondary care, there is a need for teams to work together on shared issues and improve the overall interface between the two sectors.
Starting in April, a cohort of healthcare professionals will co-create and design innovative approaches to overcome challenges around interface working within their local areas.
If this sounds like something your team could be a part of, find out more.
Post four
The NHS Confederation has launched a new ten-month programme to help improve the primary and secondary care interface.
It will be delivered through a series of virtual learning sessions and webinars.
The programme is free for the first cohort starting in April. Find out more and apply now.