Welsh Language Standards
The delivery of bilingual NHS services is crucial to the provision of person-centred care.
Welsh NHS Confederation response to Culture, Welsh Language and Communications Committee scrutiny of the Welsh Language Standards (No 7) Regulations 2018.
To deliver care and treatment in a patient’s preferred language allows NHS bodies to establish a closer relationship with patients, enhances their ability to place the needs of the patient at the heart of the treatment process, and allows the patient to engage more positively in their treatment process by increasing their understanding of the treatment they receive. Health Boards and NHS Trusts have made significant progress in providing bilingual services in recent years and are committed to deliver a truly bilingual NHS for the people of Wales.
