Understanding the current picture in primary and secondary care A presentation by Dr Jonathan Griffiths and Dr Chris Pickering on the interface issues affecting primary and secondary care. 27 November 2024
Starting with the 'why?' A presentation by Sid Beech and Sonia Nosheen on starting with the 'why?' before the 'what?' when it comes to your improvement work. 27 November 2024
Setting a SMART aim A presentation by Sid Beech on how to use SMART aims as a basis for your improvement work. 27 November 2024
Stakeholder mapping A short presentation by Sonia Nosheen of the NHS Confederation on how to use stakeholder mapping as part of your improvement process. 27 November 2024
Engaging with patients A presentation by William Pett of Heathwatch England on involving patients in your improvement work. 27 November 2024
Interface improvement best practice session: chronic kidney disease How interface working is supporting patients with chronic kidney disease in Birmingham. 27 November 2024
Interface improvement best practice session: understanding the problem and communicating across the interface An overview of interface improvement work involving primary and secondary care teams in Gloucestershire. 27 November 2024
Interface improvement best practice session: South West London Clinical Networks An overview of the South West London Clinical Networks and GP Pathway model. 27 November 2024
Interface improvement best practice session: integrated frailty service South Warwickshire University NHS Foundation Trust's integrated frailty service. 27 November 2024
What makes interface working a success? Dr Husein Mawji and Dr Mark Simmonds discuss the factors behind an example of successful interface working in Nottingham. 27 November 2024
Relationships and collaboration Dr Charlie Jones and Dr Eirini Kontou on informal relationships, collaboration and overcoming barriers to building these links. 27 November 2024
Working together through change with compassionate leadership Dr Anna Baverstock on using the principle of compassionate leadership to effectively drive change while working together with staff. 27 November 2024