Patient-initiated follow up in Leicester, Nottinghamshire, Norfolk and Norwich Three trusts have substantially reduced unnecessary outpatients appointments, overdue referrals and waiting lists through patient-initiated follow up. 10 November 2023
Turning Point: Crisis Support and Recovery Lounge How drop-in support services in Manchester are filling a gap in mental health provision, reducing A&E attendance and complementing the wider system. 26 October 2023
Using a multimedia digital solution to reduce follow-up outpatient appointments Reducing follow-up appointments for knee surgery patients at Harrogate and District NHS Foundation Trust. 19 October 2023
Cygnet Health Care: Experts by Experience How recruiting people with lived experience of inpatient services can help to transform care and inform decision making. 10 October 2023
Delivering a new e-rostering system Building internal capacity and reducing agency spend through an improved e-rostering solution. 28 September 2023
South West London & St George's: Springfield Village and Trinity A major redevelopment project has transformed South West London's mental health estate. 26 September 2023
Frimley frailty community response service Implementing a hospital at home service to reduce hospital admissions for frail elderly patients 21 September 2023
A community-centred approach to musculoskeletal care Sussex MSK Partnership developed a community approach that delivered personalised care, increased access for service users, and boosted staff morale. 11 September 2023
Treating more cataract patients and reducing waiting times Treating more low-complexity cataract patients to reduce the backlog at Milton Keynes University Hospital NHS Foundation Trust. 7 September 2023
Aligning primary and community care Aligning primary and community care software to create a joined-up view of the care people are receiving in the community. 5 September 2023
Integrating care in the community Joining primary, secondary and social care to ensure patients are being treated at the right time in the right place and by the right professional. 5 September 2023
Interactive case study map for elective recovery NHS England's elective recovery team developed an interactive map to share good practice happening across the country. 3 August 2023