Improving workforce experience through better collaboration and personal conflict resolution strategies
Primary Care Network member-only workshop on how to develop capability in identifying, managing and resolving conflict.
Speakers
In this two-hour online workshop session for Primary Care Network members, we will focus on PCN level relationships and how to develop capability in identifying, managing and resolving conflict.
The session will cover conflict theory, examples of conflicts in PCN contexts, and provide a safe space for sharing personal conflict experiences. Additionally, we will offer an overview of personal conflict styles, essential skills for de-escalating conflicts, and managing difficult conversations.
Drawing on the specialist expertise of Oscar Matthew and Louise Wheeler, and the insights of Professor Aruna Garcea as the chair, our workshop aims to leave you with new insights and tools, for handling pressure and conflict effectively.
No pre-work is necessary. Members are being accepted onto the workshop on a first come, first served basis — please book early to avoid disappointment.
The session will be recorded for sharing within the app and will take place on Microsoft Teams. As such, by joining this event, your name and email address may be visible through Microsoft Teams to other members of the network. This is functionality of Microsoft Teams we cannot alter. By signing up to this event you are consenting for your data to be visible in this way. Please note, during the meeting you may be able to turn off your camera and alter your name.
