Module two: Understanding why what happens, happens Why do we do things the way we do? Exploring patient experience, quality improvement tools, difficult conversations and conflict. 18 September 2023
Reference list Source information for the infographic on why mental health, autism and learning disability services have to change. 2 December 2022
Module four: Making the most of MDT working Understanding failure demand, underpinning theory and practice for true multi-disciplinary team (MDT) working, and learning from global health models. 16 October 2023
Understanding resistance to change Dr Chris Pickering and Emma Fulton on understanding resistance to change when designing and implementing improvement solutions. 27 November 2024
Module five: Valued partnership within the ICS Valued partnerships, amplification, convening, filtering and contributions towards strategy. 30 October 2023
Module six: communities as assets in health Breaking the reactive care model, reducing demand by developing wellbeing and ensuring true co-production with communities. 13 November 2023
Module seven: planning, ethical decisions and governance Project planning techniques and fallacies, ensuring ethical decision-making, and principles of good governance. 27 November 2023
Leadership styles Dr Chris Pickering and Emma Fulton discuss different styles of leadership and how these can impact approaches to improvement. 27 November 2024
Engaging and motivating your team A presentation on engaging with and motivating your team when designing and implementing improvement solutions. 27 November 2024
Compassionate leadership A presentation on how compassionate leadership can help to facilitate your improvement objectives. 27 November 2024
Understanding the current picture in primary and secondary care A presentation by Dr Jonathan Griffiths and Dr Chris Pickering on the interface issues affecting primary and secondary care. 27 November 2024
Starting with the 'why?' A presentation by Sid Beech and Sonia Nosheen on starting with the 'why?' before the 'what?' when it comes to your improvement work. 27 November 2024