NHS Confederation responds to NHS App expansion supporting cuts to waiting times

Responding to the news that a major expansion in the NHS App has cut waiting times and stopped 1.5 million hospital appointments being missed, Rory Deighton, acute director at the NHS Confederation, said:

“Investing in digital technology and infrastructure in the NHS is vitally important to the government’s ambition of moving from an analogue system to a fully digitised one. This will be crucial in the ongoing improvements to NHS productivity, as well as meeting patient demand and providing safe and quality care.

“The NHS App offers the potential to increase patient access, integration, and efficiency across the health service. It can help to reduce duplication and save the time of staff on admin tasks and things like repeat prescriptions. 

“This is why it is so important that funding in the App as well as the wider digital transformation agenda continues long term.”